What Information We Hold and Why
When you open an account, we collect the details you provide — your name, contact information, and account credentials. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record the transaction reference and amount to reconcile your wallet balance and process your
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request. We do not store your mobile banking PIN or full wallet credentials; those stay between you and your payment provider. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure.
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Cookies help us remember your session so you do not have to log in again on the same device. We retain your account data for as long as your account is active and for a period after closure as required by applicable rules in eligible regions.
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You can ask us what we hold, request a correction, or ask for deletion by contacting support. Availability of certain features depends on your local law and the regions where bf222 is permitted to operate.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.